Numerous government agencies are failing to comply with President William Ruto's directive to migrate services to the e-Citizen platform, significantly lagging behind the targeted transition rate.

• Only 1,695 government services have been migrated, falling far short of the annual target of 11,000 services.
• The slowdown impacts the Controller of Budget, Margaret Nyakang'o, who oversees compliance with the presidential order issued in 2023.
• This non-compliance hinders efforts to improve service access, increase revenue transparency, and combat corruption.