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Originally published by Capital Businessbusiness
July 2, 2026
3h ago
Govt pushes telcos to improve network quality and coverage

The discussions come as the Communications Authority of Kenya proposes new Quality of Service regulations that would raise the minimum compliance threshold from 80 percent to 90 percent, introduce quarterly performance audits and impose stiffer penalties on operators that fail to..
✨ Key Highlights
The Kenyan government is pressuring telecom operators to significantly improve their network quality and coverage to meet the growing demand for data, AI applications, and upcoming national events.
- The Communications Authority of Kenya (CA) is proposing new regulations that would increase the minimum Quality of Service (QoS) compliance threshold from 80 percent to 90 percent.
- Key figures involved include Broadcasting and Telecommunications Principal Secretary Stephen Isaboke and chief executives of mobile network operators.
- The move comes amidst a rise in consumer complaints about dropped calls and slow internet speeds, and ahead of major continental sporting events Kenya is set to host.
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