T
Originally published by The Standard Business
📰 Read Full Article
July 3, 2026
3h ago

Kenya's courier sector races to keep pace with e-commerce boom

Kenya's courier sector races to keep pace with e-commerce boom

Kenya's courier industry is being forced to rethink how parcels reach consumers as rapid growth in e-commerce, social commerce and mobile shopping exposes persistent weaknesses in last-mile delivery...

✨ Key Highlights

Kenya's courier industry is struggling to keep up with the significant growth of e-commerce, facing challenges in efficiently delivering parcels to consumers.

  • Domestic courier parcel volumes saw a substantial 14.1 per cent increase, reaching 3.9 million parcels.
  • The Communications Authority of Kenya is monitoring the sector's performance.
  • Consumers are experiencing issues such as missed deliveries and inconvenient operating hours, highlighting a need for more flexible collection models.

Continue Reading

Read the complete article from The Standard Business

📰 Read Full Article
Advertisement
Advertisement