Kenya Railways Explains Why Some SGR Economy Coaches Still Have Old Seats

Kenya Railways is rolling out major seat and coach upgrades across its Madaraka Express SGR line coaches, a process that has been long overdue...

✨ Key Highlights

Kenya Railways Corporation has clarified that seat upgrades for Economy Class coaches on the Standard Gauge Railway (SGR) are being implemented gradually.

The upgrade process is ongoing to ensure all Economy coaches are eventually brought to a similar, improved standard.
Passengers have expressed concerns about the older face-to-face seating arrangement in some coaches, finding it uncomfortable for long journeys.
Kenya Railways stated that seat allocation is managed by a booking algorithm and is not always guaranteed to match passenger preference, with seat selection available for over-the-counter bookings.

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