The Kenya Medical Supplies Authority (KEMSA) has dramatically improved its order fill rate from approximately 40% in 2022 to over 90%, significantly enhancing medicine and health product availability in public health facilities.

• KEMSA's order fill rate jumped from 40% to over 90%.
• The key organization involved is KEMSA, with its CEO Dr Waqo Ejersa outlining reforms.
• The turnaround was achieved by redesigning its approach around demand, efficiency, predictability, technology, and data, rather than just increasing supply purchases.