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Originally published by Capital Business
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business
September 23, 2026
1h ago

Number of ATMs falls amid shift to digital banking

Number of ATMs falls amid shift to digital banking

CBK attributed the decline to banks encouraging customers to use mobile and digital channels, increased competition from mobile money services such as Safaricom’s M-Pesa and the need to reduce operating costs...

✨ Key Highlights

The number of Automated Teller Machines (ATMs) in Kenya saw a decline in 2025, reflecting a significant shift towards digital and mobile banking services.

  • 2,228 ATMs were operational in December 2025, a decrease of 2.66 percent from the previous year.
  • The Central Bank of Kenya (CBK) reported the drop, citing banks encouraging digital channels and competition from mobile money services like Safaricom’s M-Pesa.
  • M-Pesa continues to dominate, processing over 21.9 billion transactions worth Sh20.2 trillion in the six months to March 6, 2026.

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