Kenyan banks significantly boosted their clerical workforce in 2025, driven by branch network expansion.

• The number of clerical staff rose by 21.3 percent to 14,757 in 2025, up from 12,169 the previous year.
• The Central Bank of Kenya (CBK) reported these figures, which also indicated a 5.9 percent overall increase in banking sector employment to 41,124.
• This growth in clerical roles, which include positions like bank tellers and customer service assistants, coincides with banks like Family Bank and I&M Bank expanding their physical presence.