Equity Bank outage hits Kenya and Rwanda with no cause or restoration time given
Equity Bank has posted outage notices in Kenya and Rwanda but has not given a cause or a restoration time...
✨ Key Highlights
Equity Bank experienced a widespread service outage on Thursday morning, 1st October 2026, affecting customers in both Kenya and Rwanda. The cause and estimated restoration time remain unknown, leaving customers with many unanswered questions.
- Equity Bank announced "intermittent service downtime affecting all our services" in Kenya, while its Rwandan arm reported issues with "some banking services".
- The outage occurred more than seven hours after a previously announced planned system maintenance window concluded.
- An unverified social media post suggested a Checkpoint Firewall failure at the bank's primary data center as a possible cause, impacting ATMs, mobile banking, and other services.
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Equity Bank Outage Hits Kenya and Rwanda With No Cause or Restoration Time Given - October 2026
Equity Bank experienced a widespread service outage on Thursday morning, 1st October 2026, affecting customers in both Kenya and Rwanda. The cause and estimated restoration time remain unknown, leaving customers with many unanswered questions. In contrast, Safaricom and Pesapal have partnered to introduce two new convenient ways for customers to pay using M-PESA at Pesapal point-of-sale machines: by tapping their phone or scanning a QR code. Additionally, Stanbic Bank is bringing Grammy Award-winning artist Ne-Yo to Nairobi for "One Night Only: Brunch Edition" on Mashujaa Day, October 20th, 2026, with Gold tickets costing KES 15,000.
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