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Originally published by Capital News
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October 3, 2026
2h ago

MPs Probe Petition Challenging telcos Over SIM Card Deactivation, Number Reassignment

MPs Probe Petition Challenging telcos Over SIM Card Deactivation, Number Reassignment

NAIROBI, Kenya – The Public Petitions Committee has received a petition challenging Safaricom PLC’s compliance with statutory and constitutional obligations governing the deactivation and reassignment of SIM cards and mobile…..

✨ Key Highlights

The Kenyan Parliament's Public Petitions Committee is investigating a petition against Safaricom PLC concerning the deactivation and reassignment of SIM cards and mobile numbers.

  • The petition alleges that Safaricom reallocates inactive mobile numbers without adequate notice to original subscribers, impacting communication and financial transactions.
  • Petitioners highlighted concerns about deceased subscribers whose mobile numbers and associated mobile money funds could become inaccessible.
  • The committee will seek input from Safaricom, government agencies, and consumer groups to formulate recommendations.

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