Back to home

Bank customer satisfaction rises even as trust scores decline

video
C
Citizen TV (Youtube)
April 30, 2026
2h ago
The competition authority of Kenya, CAK, is raising the alarm over a 37 percent increase in reported cases of infringement of customer rights from 20 sectors of the economy. According to the regulator, violations from the financial services sector accounted for 61.6 percent of th
Advertisement