The Communications Authority of Kenya (CA) reported a **28%** drop in consumer complaints for the second quarter of **2025**, with issues decreasing from **235** in January-March to **169** in April-June.

• **169** complaints logged in Q4, down from **235** in Q3.
• Reported by the Communications Authority of Kenya (CA).
• Notable increase in billing complaints, from **17** to **23**, indicating rising frustrations.

Google has officially announced plans to merge Chrome OS into Android, aiming to create a unified platform for smartphones and laptops.

• Android 16 is set to introduce significant personalization features as part of this transition.
• The announcement was made by Sameer Samat, President of the Android Ecosystem at Google.
• The merger intends to integrate Chrome OS into Android, enhancing user experience while keeping in mind concerns over Chromebook updates and hardware compatibility.

OPPO is set to launch the Reno14 Series in Kenya on July 24, 2025, featuring an innovative "Iridescent Mermaid" design and military-grade protection.

• Reno14 F 5G model is expected for availability, with retail sales starting on July 30.
• OPPO is known for its cutting-edge smartphone technology.
• The series includes advanced cooling features and improved battery capacity, addressing feedback from previous models.