Social Health Authority Replaces OTPs with Mandatory Biometric Identification System for Health Facilities - August 2025
The Social Health Authority (SHA) and the Ministry of Health have officially replaced One-Time Passwords (OTPs) with a mandatory biometric identification system across all Level 4, 5, and 6 health facilities in Kenya. This initiative, launched by SHA Chairperson Saleh Duale, aims to combat fraud and streamline processes within the country's health social scheme. Cabinet Secretary Duale emphasized that all registrations and approvals will now exclusively be conducted using fingerprint identification or via a dedicated app, effectively discontinuing OTP-based authorizations due to security concerns.
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SHA moves to biometrics as Duale ditches OTPs to fight fraud
The Social Health Authority (SHA) has officially replaced One-Time Passwords (OTPs) with a mandatory biometric identification system for verification in all Level 4, 5, and 6 health facilities across Kenya. This initiative, launched by SHA Chairperson Saleh Duale, aims to combat fraud within the country's health social scheme.
Wizara ya afya yazindua matumizi ya mfumo wa alama za vidole kwa SHA
The Ministry of Health in Kenya has launched the use of a fingerprint system for the Social Health Authority (SHA). This initiative aims to streamline processes and enhance efficiency within the health sector.
Aden Duale asisitiza kuwa usajili katika mifumo ya afya utafanyika kupitia njia ya alama ya vidole
Aden Duale, in his capacity as the Cabinet Secretary for Defence, has emphasized that registration for health systems will exclusively be conducted using fingerprint identification. This initiative aims to streamline access and enhance security within Kenya's healthcare services.
Health Ministry moves to biometric approvals, drops one-time passwords
Kenya's Ministry of Health has discontinued one-time passwords (OTP) for Social Health Authority verification, implementating a new mandatory biometric identification system. This change affects all Level 4, 5, and 6 health facilities nationwide.
CS Duale: SHA will not accept OTP-based authorisation, approvals will be via biometric ID or app
Cabinet Secretary Duale announced that the Social Health Authority (SHA) will no longer accept One-Time Password (OTP) based authorizations. Approvals will instead be processed through biometric identification or via a dedicated app.
SHA yapiga marufuku mfumo wa OTP, Duale asema alama za vidole zitatumiwa.
In a significant development, the Social Health Authority (SHA) has banned the use of the One-Time Password (OTP) system, citing security concerns. This move was announced by Duale, who stated that fingerprint authentication will now be the primary method for identification.