KRA Suspends Nil Tax Filings and Launches WhatsApp Tax Service - January 2026

The Kenya Revenue Authority (KRA) has implemented several new measures concerning tax filings. The authority has temporarily suspended the filing of nil tax returns until March 30, with the stated aim of converting nil filers and non-filers into active taxpayers to optimize revenue collection. In a separate initiative to modernize tax management, the KRA has announced a new digital service that allows Kenyans to file taxes and access various services via a WhatsApp chatbot. This move is intended to improve efficiency for taxpayers. Additionally, the KRA has retained the existing 8 per cent tax rate on staff welfare benefits.