SHA Pre-Authorization Disrupted by System Downtime - March 2026

Healthcare facilities across Kenya are experiencing disruptions in pre-authorization processes for the Social Health Authority platform due to system downtime that began on March 1, impacting critical services for patients. Separately, GTBank Kenya has revised its digital banking charges, significantly reducing fees for low-value Pesalink transfers to encourage more cost-effective digital transactions. In another development, a Nairobi-based law firm has formally petitioned the Directorate of Immigration Services for detailed records concerning the alleged irregular issuance of Kenyan passports to 28 foreign nationals.

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SHA pre-authorization disrupted by system downtime

Healthcare facilities across Kenya are experiencing disruptions in pre-authorization processes for the Social Health Authority (SHA) platform due to system downtime. The interruption began on March 1, impacting critical services for patients.