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HomeDaily NewsThursday, March 26, 2026Kenyan Financial Sector Adapts to Digital Transformation - March 2026
Technology & Innovation3 stories from 1 sources

Kenyan Financial Sector Adapts to Digital Transformation - March 2026

Equity Group is heavily investing in artificial intelligence as a cornerstone of its future banking strategy, with an overwhelming 98.2% of its transactions now occurring outside of physical branches. A new report by Old Mutual reveals that Kenyans are increasingly turning to side hustles and mobile loans to cope with financial pressures, demonstrating a proactive approach to economic challenges. Meanwhile, Safaricom has announced the return of its annual engineering summit, Decode 4.0, scheduled to take place in Nairobi from March 31 to April 2, 2026. These developments collectively highlight how Kenyan institutions and individuals are embracing digital solutions to address evolving financial needs.

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Thursday 2:38 PMTech Arena

Equity Group is Betting on AI as 98.2% of Transactions are Happening Outside Physical Branches

Equity Group is Betting on AI as 98.2% of Transactions are Happening Outside Physical Branches

Equity Group is heavily investing in artificial intelligence as a cornerstone of its future banking strategy, with an overwhelming 98.2% of its transactions now occurring outside of physical branches.

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Key Highlights

Equity Group is heavily investing in artificial intelligence as a cornerstone of its future banking strategy, with an overwhelming 98.2% of its transactions now occurring outside of physical branches.

  • 98.2% of all Equity Group transactions are mobile, agency banking, merchant payments, and ATM usage.
  • The strategy is driven by Group CEO James Mwangi and the bank's significant investment in digital infrastructure.
  • Equity Group is training over 7,300 employees (62% of staff) in generative AI through a partnership with Huawei ICT Academy.
Thursday 6:42 AMTech ArenaFirst

Kenyans Turn to Side Hustles, Mobile Loans as Financial Pressure Mounts—Old Mutual Report

Kenyans Turn to Side Hustles, Mobile Loans as Financial Pressure Mounts—Old Mutual Report

A new report by Old Mutual reveals that Kenyans are increasingly turning to side hustles and mobile loans to cope with financial pressures, demonstrating a proactive approach to economic challenges.

Read Story

Key Highlights

A new report by Old Mutual reveals that Kenyans are increasingly turning to side hustles and mobile loans to cope with financial pressures, demonstrating a proactive approach to economic challenges.

  • 47% of working Kenyans now own or co-own a business, and 26% are juggling multiple jobs.
  • The Financial Wellness Monitor 2025 highlights a rise in financial satisfaction to 5.9 out of 10, with 70% optimistic about the next six months.
  • Despite optimism, 40% are borrowing for daily expenses, and mobile loans dominate Kenya's credit system.
Thursday 6:41 PMTech Arena

Safaricom Decode 4.0 Returns Next Week

Safaricom Decode 4.0 Returns Next Week

Safaricom has announced the return of its annual engineering summit, Decode 4.0, scheduled to take place in Nairobi from March 31 to April 2, 2026.

Read Story

Key Highlights

Safaricom has announced the return of its annual engineering summit, Decode 4.0, scheduled to take place in Nairobi from March 31 to April 2, 2026.

  • The summit will convene developers, engineers, startups, students, and industry leaders.
  • This year's theme, "Made of Kenya," will spotlight locally developed solutions and Kenyan talent in technology.
  • A central focus will be Artificial Intelligence (AI) and its transformative role across various sectors.
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