Equity Group is heavily investing in artificial intelligence as a cornerstone of its future banking strategy, with an overwhelming 98.2% of its transactions now occurring outside of physical branches.

• 98.2% of all Equity Group transactions are mobile, agency banking, merchant payments, and ATM usage.
• The strategy is driven by Group CEO James Mwangi and the bank's significant investment in digital infrastructure.
• Equity Group is training over 7,300 employees (62% of staff) in generative AI through a partnership with Huawei ICT Academy.