Auditor-General Nancy Gathungu has raised an alarm over accountability and transparency deficiencies on Kenya's eCitizen digital payment platform, flagging potential misuse of billions of shillings. A March 2025 audit report for the financial year ending June 30, 2024, highlighted over Ksh.9.6 billion in questionable transactions and poor oversight.

• Ksh.7.05 billion remains in limbo due to the absence of Service Level Agreements (SLAs) between the National Treasury and financial service providers collecting payments.
• The audit uncovered Ksh.2.57 billion in receipts untraceable to invoices in the Pesaflow system, exposing the platform to fraud and revenue leakage.
• Gathungu noted a Ksh.515 million discrepancy in settlements to the Tourism Fund, indicating inconsistencies in the eCitizen reporting module.
• The Auditor-General warns that these systemic weaknesses could severely impact service delivery by Ministries, Departments, and Agencies (MDAs) and county governments.