Sh10.8bn eCitizen black hole: Governance gaps, murky deals and irregular payments

Beyond ownership and governance issues, the audit flagged billions of shillings in unaccounted or unlinked payments, punitive charges on users, and operational failures that have frustrated citizens. - Kenya breaking news | Kenya news today | Capitalfm.co.ke..
✨ Key Highlights
A recent audit of Kenya's eCitizen digital payments platform has unearthed significant governance issues, unauthorized transactions, and systemic failures, potentially leading to the loss and mismanagement of over KSh10.8 billion in public revenue. The report raises serious concerns about the platform's transparency and integrity, despite its aim to enhance service delivery and curb cash leakages.
- Over KSh10.8 billion in public revenue may have been lost or mismanaged through the eCitizen platform.
- The audit was conducted by the Auditor General and highlights the platform's operation without a clear legal or policy framework, leaving it vulnerable to exploitation.
- The platform is utilized by more than 220 government entities for revenue collection, yet lacks a defined governance structure, leading to blurred authority lines between ministries.
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