The Kenyan government has dismissed an Auditor General's report suggesting money was lost on the eCitizen platform, with Treasury Principal Secretary Dr. Chris Kiptoo assuring that no funds have been misappropriated since 2023. This statement was made during an appearance before the National Assembly’s Public Accounts Committee.

• Dr. Chris Kiptoo stated that the government fully owns the platform and has all access passwords, calling the Auditor General's findings an "inaccurate distortion of facts."
• The government admitted to an overcollection of Ksh.1.8 billion from taxpayers due to a flat rate Ksh.50 convenience fee instead of a prorated service charge.
• The passwords and administrative rights for eCitizen are managed by the Directorate of Citizen Services under the Ministry of Interior.