Kenyans are criticizing Safaricom for consistently changing or removing affordable data bundles without warning, often after customers show loyalty to specific packages.

• An X post by @Monty_Hasashi on July 25, 2025, highlighting the issue garnered nearly half a million views.
• Safaricom CEO, Peter Ndegwa, heads the telecommunications giant accused of these practices.
• Users report that bundles like 1GB for KES 100 daily often disappear or increase in price after repeated purchases.