The Phone by Google app recently received a significant design overhaul with its new Material 3 Expressive update, leading to a divided user base in Kenya and globally. While Google aimed for a simpler calling experience, many users are expressing frustration, particularly with the new interface.

• The update, which began rolling out in June, introduces a Favorites bar, a simplified call log, and a controversial new incoming call UI featuring horizontal swipe gestures and oversized contact information.
• Users cite larger call screens, privacy concerns due to massive contact names, and awkward swipe gestures as their main complaints.
• While some Redmi owners mistakenly blame Xiaomi for the design change, it is a Google-wide update affecting all Android devices using the Phone by Google app.
• Users can revert to the old design by uninstalling app updates, but must remember to disable auto-updates to prevent the new UI from reappearing.