PS Reveals How 3 Firms Pocket Over Ksh3 Million Every Day to Run eCitizen

A Ksh50 convenience fee has been the subject of debate in recent weeks...
✨ Key Highlights
Immigration Principal Secretary Belio Kipsang has revealed that three technology firms maintaining Kenya's eCitizen platform earn over Ksh3 million daily, totaling Ksh1.1 billion annually. This disclosure comes amidst ongoing criticism regarding a Ksh50 convenience fee charged on the platform, which an audit report deemed unlawfully imposed.
- The three firms collectively receive Ksh115 to Ksh120 million per month for maintenance, according to PS Kipsang.
- A Special Report on eCitizen from March stated that Kenyans have irregularly paid over Ksh2.1 billion through the Ksh50 transaction fee.
- Auditor General Nancy Gathungu reported that the National Treasury has not signed Service Level Agreements (SLAs) with financial service providers for the eCitizen portal, leaving Ksh7.05 billion in collection accounts in limbo.
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