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Originally published by The Standard Business
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September 24, 2025
5h ago

Uber changes terms after being faulted for misleading customers

Uber changes terms after being faulted for misleading customers

Ride-hailing firm Uber has amended its terms and conditions after a regional consumer watchdog found that it was misleading customers..

✨ Key Highlights

Uber has changed its terms and conditions in Kenya after a consumer watchdog determined the company was misleading customers, causing them to sometimes pay more than initially quoted.

  • The changes follow findings by a regional consumer watchdog.
  • Uber was faulted for discrepancies leading to customers paying more than the agreed price.

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