Govt unveils 24/7 diaspora call centre to support citizens abroad
NAIROBI, Kenya, Nov 12 - The government has launched a 24-hour Diaspora Affairs Call Centre to provide timely consular and welfare assistance to Kenyans Kenya breaking news | Kenya news today |..
✨ Key Highlights
The Kenyan government has launched a 24/7 Diaspora Affairs Call Centre in Nairobi to provide immediate consular and welfare assistance to Kenyans living, working, or traveling abroad.
- The centre operates around the clock, addressing emergencies such as arrests, medical crises, natural disasters, human trafficking, and lost passports.
- The initiative, located at the State Department for Diaspora Affairs headquarters in Old Mutual Towers, also offers tele-counselling and psychosocial assistance.
- The Cabinet Secretary emphasized that the call centre serves as a "lifeline" for citizens abroad, extending government care beyond national borders.
Continue Reading
Read the complete article from Capital Business
Part of the Day's Coverage
Kenya Launches Digital ID, Diaspora Call Centre, and Gains New AI Learning Tool - November 2025
The Kenyan government has launched a 24/7 Diaspora Affairs Call Centre in Nairobi to provide immediate consular and welfare assistance to its citizens abroad. In another move to enhance public services, Kenya is actively developing a robust digital identity ecosystem. The country's progress in digitizing government services, such as through the eCitizen platform, is aimed at driving inclusive growth. Complementing these government efforts, Google has launched its Gemini Pro Plan (Google AI Pro) in Kenya. This initiative provides university and college students with free access to advanced artificial intelligence tools for 12 months. The goal is to bolster digital learning and research capabilities within higher education.
