Kenya Launches Digital ID, Diaspora Call Centre, and Gains New AI Learning Tool - November 2025

The Kenyan government has launched a 24/7 Diaspora Affairs Call Centre in Nairobi to provide immediate consular and welfare assistance to its citizens abroad. In another move to enhance public services, Kenya is actively developing a robust digital identity ecosystem. The country's progress in digitizing government services, such as through the eCitizen platform, is aimed at driving inclusive growth. Complementing these government efforts, Google has launched its Gemini Pro Plan (Google AI Pro) in Kenya. This initiative provides university and college students with free access to advanced artificial intelligence tools for 12 months. The goal is to bolster digital learning and research capabilities within higher education.