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HomeDaily NewsThursday, November 13, 2025Kenya Launches Digital ID, Diaspora Call Centre, and Gains New AI Learning Tool - November 2025
Business & Economy3 stories from 1 sources

Kenya Launches Digital ID, Diaspora Call Centre, and Gains New AI Learning Tool - November 2025

The Kenyan government has launched a 24/7 Diaspora Affairs Call Centre in Nairobi to provide immediate consular and welfare assistance to its citizens abroad. In another move to enhance public services, Kenya is actively developing a robust digital identity ecosystem. The country's progress in digitizing government services, such as through the eCitizen platform, is aimed at driving inclusive growth. Complementing these government efforts, Google has launched its Gemini Pro Plan (Google AI Pro) in Kenya. This initiative provides university and college students with free access to advanced artificial intelligence tools for 12 months. The goal is to bolster digital learning and research capabilities within higher education.

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Thursday 3:41 PMCapital Business

Kenya poised to build a robust digital ID ecosystem for inclusive growth

Kenya poised to build a robust digital ID ecosystem for inclusive growth

Kenya is actively developing a robust digital identity ecosystem to enhance public service delivery and drive inclusive growth, positioning itself as a leader in Africa's digital transformation. The country's progress in digitizing government services through platforms like eCitizen demonstrates a commitment to leveraging technology for economic management and policy execution.

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Key Highlights

Kenya is actively developing a robust digital identity ecosystem to enhance public service delivery and drive inclusive growth, positioning itself as a leader in Africa's digital transformation. The country's progress in digitizing government services through platforms like eCitizen demonstrates a commitment to leveraging technology for economic management and policy execution.

  • Over 22,000 public services have been digitized, with 13.7 million Kenyans registered on the eCitizen platform as of late 2025.
  • The Kenya Education Management Information System (KEMIS) used digital IDs for 2 million Grade 9 students in 2025 for school enrollment.
  • The Social Health Authority (SHA) covers 2 million citizens, using digital IDs to authenticate claims and reduce fraud.
  • The Kenya Integrated Agriculture Management Information System (KIAMIS) has registered 9 million farmers to facilitate targeted subsidies.
Thursday 8:23 AMCapital BusinessFirst

Govt unveils 24/7 diaspora call centre to support citizens abroad

Govt unveils 24/7 diaspora call centre to support citizens abroad

The Kenyan government has launched a 24/7 Diaspora Affairs Call Centre in Nairobi to provide immediate consular and welfare assistance to Kenyans living, working, or traveling abroad.

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Key Highlights

The Kenyan government has launched a 24/7 Diaspora Affairs Call Centre in Nairobi to provide immediate consular and welfare assistance to Kenyans living, working, or traveling abroad.

  • The centre operates around the clock, addressing emergencies such as arrests, medical crises, natural disasters, human trafficking, and lost passports.
  • The initiative, located at the State Department for Diaspora Affairs headquarters in Old Mutual Towers, also offers tele-counselling and psychosocial assistance.
  • The Cabinet Secretary emphasized that the call centre serves as a "lifeline" for citizens abroad, extending government care beyond national borders.
Thursday 11:00 AMCapital Business

Google eyes Kenyan students with enhanced AI learning tool

Google eyes Kenyan students with enhanced AI learning tool

Google has launched its Gemini Pro Plan (Google AI Pro) in Kenya, offering university and college students free access to advanced artificial intelligence tools for 12 months. This initiative aims to bolster digital learning and research capabilities within higher education institutions and align with Kenya's digital transformation goals.

Read Story

Key Highlights

Google has launched its Gemini Pro Plan (Google AI Pro) in Kenya, offering university and college students free access to advanced artificial intelligence tools for 12 months. This initiative aims to bolster digital learning and research capabilities within higher education institutions and align with Kenya's digital transformation goals.

  • Eligible students aged 18 and above will receive 12 months of complimentary access to the Gemini Pro Plan.
  • Benson Kinoti, Google for Education Lead, Sub-Saharan Africa, stated the goal is to equip the next generation with foundational AI skills.
  • The program supports Kenya's National Artificial Intelligence Strategy 2025–2030, as highlighted by ICT Cabinet Secretary William Kabogo.
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