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Originally published by The Standard Business
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November 24, 2025
23h ago

Billing anomalies: Kenya Power rolls out new meter reading system

Billing anomalies: Kenya Power rolls out new meter reading system

The nationwide rollout follows a six-month pilot programme conducted in Nairobi beginning in March 2025. ..

✨ Key Highlights

Kenya Power has launched a new digital meter-reading system across the country, utilizing Optical Character Recognition (OCR) technology. This initiative aims to improve billing accuracy, speed up data collection, and reduce disputes associated with manual meter readings.

  • The new system targets 1.8 million postpaid meters.
  • The nationwide rollout follows a six-month pilot program conducted in Nairobi, beginning in March 2025.
  • Commercial Cycle Manager Richard Wida stated that OCR marks a major step in modernizing the company’s billing operations.

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