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November 24, 2025
22h ago

Explained: How New Kenya Power Meters Work

Explained: How New Kenya Power Meters Work

The rollout will cover all eight regions of the company, following a successful six-month pilot in Nairobi that began in March 2025, with a total of 1.8 million customers targeted...

✨ Key Highlights

Kenya Power has launched a new Optical Character Recognition (OCR) meter reading system to enhance billing accuracy and efficiency by automating meter readings. This initiative follows a successful pilot in Nairobi and aims to reduce errors associated with manual data entry.

  • The new system targets 1.8 million postpaid meters across all eight regions of Kenya Power.
  • Commercial Cycle Manager Richard Wida stated that the OCR system automatically captures readings, saving time and eliminating human error.
  • The rollout is part of Kenya Power’s broader digital transformation, which includes future plans for customer self-reading via OCR and smart meters for various customer segments.

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