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Originally published by Kenyans
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January 22, 2026
3h ago

How Govt Monitors Doctors and Healthcare Delivery in Real Time

How Govt Monitors Doctors and Healthcare Delivery in Real Time

Digital oversight was no longer optional. Instead, it was now central to restoring trust in public healthcare and ensuring Kenyans received the services they were entitled to...

✨ Key Highlights

Kenya's Public Health PS, Mary Muthoni, detailed how the government is utilizing digital systems for real-time monitoring of healthcare delivery nationwide, a move she says has significantly improved oversight and service provision. This transformation was enabled by the Digital Health Act of 2023.

  • The Ministry of Health now receives daily reports from community health promoters and facilities across all 47 counties.
  • The system tracks critical indicators such as diabetes screenings, childhood malnutrition checks, and facility referrals.
  • Healthcare workers are fully digitized, allowing the government to track professional practice and prevent misuse; practitioners can be locked out for fraudulent access, as exemplified by One-Time Passwords (OTPs) under the Social Health Authority (SHA) which require physical presence at the registered facility to prevent "ghost services" and protect public funds under the Universal Health Coverage program.

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