Mama Lucy Kibaki Hospital introduces on-site SHA registration

Patients are now enrolled into the SHA system before or during treatment, enabling the hospital to provide care immediately and claim reimbursement later...

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Mama Lucy Kibaki Hospital has implemented on-site registration for the Social Health Authority (SHA), ensuring that all patients receive immediate treatment without upfront payment. This initiative allows the hospital to provide care first and claim reimbursement later, reducing treatment delays previously caused by unpaid bills.

The hospital handles over 1,500 patients daily, and universal SHA enrollment has significantly reduced treatment delays.
Hospital CEO Frederick Obwanda confirmed that the policy ensures "no one is turned away for lack of payment."
A new 400-bed wing is under construction to expand the hospital's current 324-bed capacity, addressing high demand in the Eastlands area.

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