Airtel unveils AI-powered ‘Fraud Alert’ to stop OTP scams in real-time
Airtel has launched an AI-powered system to warn users about OTP-related fraud during calls. Here's how it works and its availability...
✨ Key Highlights
Airtel has launched an AI-powered Fraud Alert system in India to combat real-time One-Time Password (OTP) scams, a key method of digital theft through social engineering.
- The system detects when a user is on a voice call with a potential scammer while simultaneously receiving a sensitive banking OTP, triggering an immediate "fraud alert check" warning.
- Shashwat Sharma, Managing Director & CEO of Airtel India, emphasized that this network-level intervention strengthens protection against banking frauds.
- While currently live in Haryana, India, with a nationwide rollout planned, Airtel's history of porting successful security features suggests its potential arrival in Kenya, a market with high mobile money usage and vulnerability to scams like Wangiri fraud.
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Kenyan Govt System Fraud Exposed as CA Flags Unsafe Phones & Airtel Combats Scams - February 2026
A recent audit of the Kenyan Government Human Resource Information System-Kenya (HRIS-K) has uncovered severe security vulnerabilities, leading to widespread financial fraud and the alteration of millions of payroll records without a trace. The system was found to lack fundamental safety mechanisms. Separately, the Communications Authority of Kenya (CA) has issued a public warning against 21 mobile phone brands deemed "non-type approved," citing significant safety and health risks. In another action to address digital security, Airtel has launched an AI-powered Fraud Alert system in India to combat real-time One-Time Password (OTP) scams. This system is designed to stop digital theft that occurs through social engineering.
