The ‘Fuliza Excuse’ Won’t Work For M-Pesa Reversals
Mistakenly sent money to Fuliza? It is reversible. Safaricom restores the recipient's debt and refunds your cash via 456...
✨ Key Highlights
A recent investigation by Techish Kenya debunks the common "Fuliza excuse" used to justify withholding erroneously sent M-PESA funds. Despite claims that overdrafts prevent reversals, evidence confirms that Safaricom's system automatically unwinds transactions, even if Fuliza has debited the money.
- A specific case involved a transaction of KES 1,500, which was successfully reversed within minutes.
- When a reversal occurs, the system re-issues the overdraft loan (OD loan), returning the recipient to their previous state of indebtedness.
- The article emphasizes that withholding mistakenly transferred funds is a crime, with Kenyan courts having jailed and fined individuals for similar offenses.
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Read the complete article from Techish Kenya
Part of the Day's Coverage
ODPC Conducts Data Training; CA to Build ID-SIM Checker; 'Fuliza Excuse' for M-Pesa Debunked - February 2026
The Office of the Data Protection Commissioner (ODPC), Huawei Kenya, and the Ministry of ICT conducted a four-day Data Privacy and Data Protection training for 200 youth in Wajir County to mark Safer Internet Day. In a separate development, the Communications Authority of Kenya (CA) announced it is developing a new, centralized, cloud-based ID-to-SIM Card Checker. This new system aims to replace the current fragmented system for verifying SIM card ownership. Additionally, an investigation by Techish Kenya has debunked the 'Fuliza excuse' commonly used for withholding M-PESA funds sent in error. The investigation confirmed that Safaricom's system automatically unwinds these transactions, even if a Fuliza overdraft has already debited the money.
