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February 24, 2026
2h ago

HELB Defends Stance to Use Auctioneers in Loan Recovery

HELB Defends Stance to Use Auctioneers in Loan Recovery

In its statement, HELB highlighted the impact of repayment, noting that loan recovery ensures continued access to higher education funding for future students...

✨ Key Highlights

The Higher Education Loans Board (HELB) has responded to public concerns regarding the alleged use of auctioneering firms for loan recovery.

  • A loan beneficiary reported their outstanding loan had been sent to Swipe Auctioneers for recovery, sparking debate.
  • HELB stated that loan repayment is a statutory obligation and encouraged beneficiaries facing difficulties to contact them for payment plan negotiations.
  • The board highlighted convenient repayment methods including the USSD code *642#, the HELB mobile app, and its self-service portal.

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