Cars Kenya has become the first vehicle importer in Kenya to achieve ISO 9001 certification, a global standard for quality management systems, potentially enhancing consumer experience.

• The certification signifies improved efficiency, transparency, and customer focus in the vehicle importation process.
• Key involved: Cars Kenya, an importer based in Nairobi, and its Managing Director Sammy Wanjema.
• The certification also covers specialised services like duty-free importation for diplomats, returning residents, and persons with disabilities (PWDs).