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Originally published by Techish Kenyatech
March 31, 2026
3h ago
Safaricom silently deducting M-PESA balances for ‘unbilled’ Fuliza loans
Safaricom users are raising alarm over surprise M-PESA deductions, with the telco reportedly citing delayed Fuliza recoveries tied to a billing issue...
✨ Key Highlights
Many Kenyan users are reporting unexpected deductions from their M-PESA balances, which Safaricom states are to settle previously unbilled Fuliza loans due to a system error.
- Affected users have seen deductions ranging from KES 60 to KES 300.
- The deductions are reportedly occurring without prior notice or clear transaction breakdowns.
- Safaricom attributes the issue to a system error that led to inaccurate billing for Fuliza loans taken between February 26, 2026, and March 20, 2026.
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