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Originally published by Kenyanstop
April 21, 2026
2h ago
NTSA Issues New Instructions on Number Plate Collection

In its directive, the Authority acknowledged concerns over number plate processing timelines and reiterated its commitment to streamlining service delivery...
✨ Key Highlights
The National Transport and Safety Authority (NTSA) has directed motorists to verify and collect their processed number plates to clear a backlog. Motorists are advised to check the status of their plates online before visiting service centres.
- Approximately 70,000 number plates were uncollected as of February 2026.
- The NTSA is urging vehicle owners to use the eCitizen digital platform for verification.
- The directive aims to reduce congestion and improve service delivery at NTSA offices nationwide.
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