Residents in Nairobi's Utawala and Mihango areas face hefty penalties, including up to Ksh100,000 in fines, for illegal water and sewer connections. Nairobi City Water and Sewerage Company (Nairobi Water) has set a deadline of May 28 for customers to regularize their services.

• Commercial customers with illegal connections risk penalties of up to Ksh100,000, while domestic users face Ksh30,000.
• The Nairobi City Water and Sewerage Company (Nairobi Water) is conducting a compliance and metering exercise.
• Customers may also be billed for estimated water usage dating back to October 2024 and face reconnection fees of Ksh5,000 plus a double deposit.