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Originally published by Capital Business
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business
June 9, 2026
3d ago

EU orders Meta to open WhatsApp to rival AI chatbots

EU orders Meta to open WhatsApp to rival AI chatbots

The European Commission said the firm would need to maintain that access while it concluded an antitrust investigation into the tech giant's decision to bar access for AI providers, other than Meta AI, on the messaging platform. Kenya breaking news | Kenya news today |..

✨ Key Highlights

The European Commission has ordered Meta to grant competitors' AI chatbots free access to WhatsApp, pending an antitrust investigation into the tech giant's decision to block third-party AI providers.

  • Meta must reinstate access for third-party AI assistants to the WhatsApp for Business API within five working days.
  • This intervention by the European Commission aims to prevent "serious and irreparable harm to competition" in the AI market by Meta's conduct.
  • Meta has reacted angrily, calling the decision "regulatory overreach" and vowing to appeal, warning of potential fines up to 10% of its total turnover if it fails to comply.

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