CS Duale Orders Refunds to Civil Servants, Warns Hospitals

The Ministry of Health is making headway on advancing the country's health sector, while trying to seal the loopholes that seem to drive the whole agenda backwards...

✨ Key Highlights

Health Cabinet Secretary Adan Duale has ordered hospitals to immediately refund civil servants who were unlawfully charged for services covered by the Social Health Authority (SHA). This directive was issued during the nationwide rollout of SHA on June 10 in Nairobi.

Hospitals demanding unauthorized cash payments for SHA-covered services risk immediate suspension and potential closure.
The Cabinet Secretary emphasized that new contracts establish a clear reimbursement framework, holding providers accountable to agreed rates and clinical standards.
SHA is expanding its biometric registration to include dependents aged 7 to 17, enhancing identity verification and combating fraud.

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