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Originally published by The Standard BusinessJuly 3, 2026
3h ago
State flags falling telcos' service quality

The government has warned Kenya's mobile network operators over declining service quality and urged improvements as rising demand and infrastructure challenges affect connectivity...
✨ Key Highlights
The Kenyan government has issued a stern warning to telecommunication companies over a decline in service quality. Some firms are reportedly nearing breaches of their licensing agreements, potentially disrupting access to essential services for citizens.
- The Communications Authority of Kenya (CA) is closely monitoring the situation and has put telcos on notice.
- Concerns include failing to meet standards for network coverage, call completion rates, and data speeds, impacting crucial services.
- This intervention aims to ensure telcos uphold their licensing obligations and provide reliable services to Kenyans.
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