Kenya Railways has issued a stern warning regarding fraudulent platforms and individuals impersonating the corporation to sell fake Madaraka Express Passenger Service tickets.

• Passengers have reported financial losses due to these scams, which divert payments through unofficial channels.
• Kenya Railways advises victims to report incidents immediately via phone at 0709907000 or 0709907555, or by emailing info@krc.co.ke.
• Tickets can be purchased officially through the Kenya Railways website, the USSD code *639#, or at Madaraka Express Passenger Service stations.