A new survey by the Communications Authority of Kenya (CA) reveals that Airtel is the top choice for affordability among Kenyan mobile users, surpassing rivals including Safaricom. This comes amid concerns about high mobile data and voice costs in Kenya compared to neighboring countries.

• 47.1 percent of respondents prefer Airtel for affordable services, according to the CA Customer Satisfaction Survey.
• Safaricom, the market leader, ranked lowest in affordability preference at just 19.6 percent.
• Kenya's data costs range from $0.84 to $2.25 per gigabyte, higher than in countries like Ghana ($0.61) and Somalia ($0.63).
• Quality of service is also a significant factor, with Jamii and Airtel each chosen by approximately 26.8 percent and 25.8 percent of respondents, respectively.
• Network coverage plays a smaller role in customer decision-making, with Airtel leading at 12.5 percent and Safaricom scoring only 4.5 percent.

Mobile phones are the primary method Kenyans use to access e-commerce platforms, far outstripping desktop computer usage, reflecting a strong mobile-first digital economy. This trend is supported by high smartphone penetration in the country, despite overall e-commerce engagement remaining relatively low.

• 71.3 percent of users access e-commerce platforms via mobile phones, compared to just 7.5 percent using desktop computers.
• The data comes from the latest Consumer Satisfaction Survey by the Communications Authority of Kenya (CA).
• Smartphone penetration surpassed 80 percent last year, driving the growth of digital services in Kenya.

The National Treasury in Kenya is set to automate its debt management and resource mobilization systems to enhance fiscal transparency and accountability. This initiative aims to streamline operations and strengthen oversight in public financial management.

• The Development Partners Management Information System (DPMIS) and the Electronic Document and Records Management System (EDRMS) are key tools for modernization.
• Dr. Chris Kiptoo, Principal Secretary, highlighted the goal to eliminate bureaucratic hurdles and improve tracing of donor-funded projects.
• The new systems will facilitate real-time financial tracking and project performance monitoring, enhancing Kenya's creditworthiness.