The Kenyan government announced a significant milestone in local device assembly, with 5 million smartphones now assembled in the country, retailing between KES 6,000 and KES 8,000.

• ICT Cabinet Secretary William Kabogo revealed that 5 million smartphones have been assembled in Kenya, retailing at a price point of KES 6,000 to KES 8,000.
• This initiative is directly linked to the government's broader job creation agenda and aims to reduce reliance on refurbished imports.
• The devices are assembled locally, targeting first-time smartphone users and supporting government-led digitization programs like eCitizen.

Safaricom has appointed Sylvia Anampiu as its new Director of Fixed Business, signaling a strategic shift towards more flexible, prepaid broadband options. This move aims to expand internet access for homes and businesses across Kenya.

• Sylvia Anampiu assumed her role on January 5, 2026, and will lead strategy, growth, and profitability for Safaricom's fixed broadband operations.
• Safaricom plans to roll out prepaid fibre and tokenized Wi-Fi access in the second half of its financial year (October–March).
• The company currently serves just over 400,000 customers on fixed broadband, aiming to grow the segment by as much as 50% annually.

LG is revolutionizing its after-sales service in Kenya with the introduction of its mobile Best Care Trailer. This initiative aims to address common consumer frustrations like unreliable technicians, long wait times, and substandard parts by bringing certified repairs directly to customers.

• The LG Best Care Trailer, launched on September 4, 2025, offers mobile service units with certified technicians and genuine OEM parts.
• The service targets a turnaround time of within 24 hours for repairs, a significant improvement over traditional methods.
• For out-of-warranty products, LG waives diagnosis, home visit, cleaning, demo, and labor fees, with customers only paying for replacement parts.