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HomeDaily NewsMonday, March 2, 2026SHA System Failure Halts Healthcare Pre-Authorisations Nationwide - March 2026
Breaking News & Top Stories4 stories from 2 sources

SHA System Failure Halts Healthcare Pre-Authorisations Nationwide - March 2026

The Social Health Authority experienced a critical system failure on March 1, 2026, leading to a nationwide halt in its digital health platform's pre-authorisation services. The SHA announced a service disruption affecting its digital systems, critically impacting hospital pre-authorisation processes. The system failure came as Kenya is facing a separate road safety crisis, with multiple accidents reported including a fuel tanker collision on Mombasa Road that burst into flames, and residents of Magumu blocking the Nairobi-Naivasha Highway in protest.

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Monday 2:15 PMCapital News

System Failure at SHA Halts Critical Healthcare Approvals services nationwide

System Failure at SHA Halts Critical Healthcare Approvals services nationwide

The Social Health Authority (SHA) experienced a critical system failure on March 1, 2026, leading to a nationwide halt in its digital health platform's pre-authorisation services.

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Key Highlights

The Social Health Authority (SHA) experienced a critical system failure on March 1, 2026, leading to a nationwide halt in its digital health platform's pre-authorisation services.

  • The outage is disrupting approvals for specific treatments and procedures nationwide.
  • Key organizations involved are the Social Health Authority (SHA) and the Digital Health Agency.
  • SHA Chief Executive Officer Dr. Mercy Mwangangi acknowledged the significant inconvenience and assured that technical teams are working urgently to restore functionality.
Monday 10:45 AMCapital NewsFirst

Traffic Snarl-up on Mombasa Road After Fuel Tanker Collides with Container Lorry

Traffic Snarl-up on Mombasa Road After Fuel Tanker Collides with Container Lorry

A traffic snarl-up occurred on Mombasa Road, Athi River, after a fuel tanker collided with a container lorry and subsequently burst into flames on Monday morning.

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Key Highlights

A traffic snarl-up occurred on Mombasa Road, Athi River, after a fuel tanker collided with a container lorry and subsequently burst into flames on Monday morning.

  • The collision involved a trailer carrying fuel and a trailer carrying a forty feet container.
  • Emergency service providers and police were dispatched to the scene.
  • The incident caused significant disruption to inbound traffic towards the city, and road users were advised to avoid the area while investigations are underway.
Monday 12:41 PMKenyans

SHA Announces Nationwide Service Disruption

SHA Announces Nationwide Service Disruption

The Social Health Authority (SHA) is experiencing a nationwide service disruption affecting its digital systems, critically impacting hospital pre-authorisation processes.

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Key Highlights

The Social Health Authority (SHA) is experiencing a nationwide service disruption affecting its digital systems, critically impacting hospital pre-authorisation processes.

  • The outage, which began on Sunday, March 1, has crippled treatment approval processes at contracted healthcare facilities.
  • The disruption is attributed to a system downtime affecting the Digital Health Agency's services.
  • SHA CEO Dr. Mercy Mwang'ang'i issued a statement confirming the incident and its widespread impact.
Monday 2:52 PMKenyans

Traffic Snarl-up Along Nairobi-Naivasha Highway as Residents Block Road in Protest

Traffic Snarl-up Along Nairobi-Naivasha Highway as Residents Block Road in Protest

Residents of Magumu, Kinangop Constituency, Nyandarua County, temporarily paralyzed transport along the Nairobi-Naivasha Highway on Monday, March 2, by blocking the road.

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Key Highlights

Residents of Magumu, Kinangop Constituency, Nyandarua County, temporarily paralyzed transport along the Nairobi-Naivasha Highway on Monday, March 2, by blocking the road.

  • The protest was against plans by a private developer to construct a cemetery on land intended for Nyandarua University College.
  • Protesters, holding placards and twigs, used burnt tyres, tree stumps, stones, and logs to barricade the highway.
  • Residents demand the intervention of the county government to halt the cemetery project and pursue a more beneficial development like a school or market.
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