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Originally published by Kenyanstop
March 2, 2026
2h ago
SHA Announces Nationwide Service Disruption

SHA is the government health care insurance system relied upon by millions of Kenyans seeking medical assistance at public and private hospitals countrywide...
✨ Key Highlights
The Social Health Authority (SHA) is experiencing a nationwide service disruption affecting its digital systems, critically impacting hospital pre-authorisation processes.
- The outage, which began on Sunday, March 1, has crippled treatment approval processes at contracted healthcare facilities.
- The disruption is attributed to a system downtime affecting the Digital Health Agency's services.
- SHA CEO Dr. Mercy Mwang'ang'i issued a statement confirming the incident and its widespread impact.
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