A discovery by a KCB customer revealed that the bank's mobile app appears to only authenticate the last four digits of a six-digit PIN, a revelation confirmed by KCB and slated for a future update.

• The KCB app allows users to set six-digit PINs but allegedly only verifies the final four digits for login.
• Key organizations involved: KCB and a concerned customer who shared the finding on X.
• KCB stated this is a limitation of the current PIN entry interface that will be resolved in a future app update, though no timeline was provided.

Safaricom has quietly launched Akiba Bundles, a new product that integrates data purchases with automatic savings deposits into customers' ZiiDi accounts.

• Customers receive a predetermined cashback amount directly into their M-PESA ZiiDi Savings and Investment account with every Akiba Bundle purchase.
• The service, which went live on April 24, 2026, is offered by Safaricom.
• Bundles range in price from KES 25 to KES 1,200, offering data along with corresponding ZiiDi credit amounts like KES 2 to KES 100.

The High Court at Machakos has ordered Safaricom and Diamond Trust Bank (DTB) to jointly pay KES 4.4 million to a customer whose funds were stolen following a fraudulent SIM swap.

• Total amount stolen: KES 4,418,601
• Safaricom to pay 60% (KES 2,630,000) and DTB to pay 40% (KES 1,788,601)
• The ruling involved a SIM swap on February 6, 2022, affecting customer Mercy Wairimu Kariuki
• Court found a correct PIN is not a defence if transactions appear out of the ordinary