The Nairobi Hospital has addressed patients after eight major insurers suspended services due to a recent price increase. This suspension, effective for most clients on August 11 or August 12, means insured individuals cannot access services at the facility.

• Eight major insurers, including Old Mutual, suspended services.
• General Manager for Health Business at Old Mutual, Ken Omami, announced their suspension from August 12.
• The hospital's CEO, Felix Osano, stated that "constructive meetings are currently underway" and a consultative forum is scheduled for August 11 and August 12, 2025.