Nairobi Hospital Issues Statement to Patients After 8 Major Insurers Suspend Services
The insurers warned clients that the suspension would start on August 11 or 12...
✨ Key Highlights
The Nairobi Hospital has addressed patients after eight major insurers suspended services due to a recent price increase. This suspension, effective for most clients on August 11 or August 12, means insured individuals cannot access services at the facility.
- Eight major insurers, including Old Mutual, suspended services.
- General Manager for Health Business at Old Mutual, Ken Omami, announced their suspension from August 12.
- The hospital's CEO, Felix Osano, stated that "constructive meetings are currently underway" and a consultative forum is scheduled for August 11 and August 12, 2025.
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Nairobi Hospital and Insurers Tariff Dispute - August 2025
The Nairobi Hospital has issued a statement to its patients after eight major insurance companies suspended services due to a recent price increase. This suspension, effective August 11 or August 12, means that insured individuals cannot access services at the facility. Health Cabinet Secretary Aden Duale is facing criticism from the Rural & Urban Private Hospitals Association of Kenya (RUPHA) following a confrontation with a journalist regarding a Ksh32 billion Social Health Authority (SHA) deficit, which is related to the financial issues impacting healthcare services. The Nairobi Hospital has since initiated talks with medical insurance companies to resolve the dispute over new treatment tariffs.
