Nairobi Hospital, insurers in talks to end tariff row
Nairobi Hospital is negotiating with insurers to end a tariff row that has seen nine companies suspend services, leaving patients in limbo..
✨ Key Highlights
Nairobi Hospital has initiated talks with medical insurance companies to resolve a dispute over new treatment tariffs that led at least nine insurers to suspend services at the facility.
- Consultative meetings are underway to address concerns raised by insurers over revised charges, culminating in a joint forum on Monday, August 11.
- Felix Osano, CEO of Nairobi Hospital, stated that tariff adjustments are necessary to maintain high healthcare standards.
- The dispute had left many patients facing out-of-pocket payments or seeking care elsewhere.
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Nairobi Hospital and Insurers Tariff Dispute - August 2025
The Nairobi Hospital has issued a statement to its patients after eight major insurance companies suspended services due to a recent price increase. This suspension, effective August 11 or August 12, means that insured individuals cannot access services at the facility. Health Cabinet Secretary Aden Duale is facing criticism from the Rural & Urban Private Hospitals Association of Kenya (RUPHA) following a confrontation with a journalist regarding a Ksh32 billion Social Health Authority (SHA) deficit, which is related to the financial issues impacting healthcare services. The Nairobi Hospital has since initiated talks with medical insurance companies to resolve the dispute over new treatment tariffs.
