Nairobi residents can now check their scheduled water supply days in advance via a new online platform launched by the Nairobi City Water and Sewerage Company. This digital service aims to end uncertainty about water provision and improve planning for households and businesses.

• Approximately 300,000 cubic metres of water supplied daily to Nairobi are lost due to unlawful connections.
• The Governor of Nairobi, Johnson Sakaja, has proposed penalties for residents denying access to water meters to curb revenue losses.
• In 2020, Nairobi Water produced 176.04 million cubic metres of water but billed only 86.35 million cubic metres, with 89.69 million cubic metres classified as non-revenue water.