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Originally published by Techish Kenya
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tech
September 30, 2025
3h ago

Fuliza not working for you? Safaricom confirms fix is underway

Fuliza not working for you? Safaricom confirms fix is underway

If you’ve tried to repay Fuliza today, whether by receiving money or topping up your M-Pesa balance, and nothing moved, you’re not alone. Kenyans across the..

✨ Key Highlights

Safaricom has confirmed that its Fuliza service is currently experiencing a technical issue, preventing users from repaying their loans. Customers across Kenya have reported that automatic deductions are not occurring, prompting a flood of online complaints.

  • The issue began earlier today, September 30, 2025, and affects Fuliza loan repayments.
  • Safaricom Care acknowledged the "technical issue with Fuliza Service" on Twitter.
  • The company's team is actively working to resolve the problem, but a timeline for the fix has not been provided.

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