Fuliza not working for you? Safaricom confirms fix is underway
If you’ve tried to repay Fuliza today, whether by receiving money or topping up your M-Pesa balance, and nothing moved, you’re not alone. Kenyans across the..
✨ Key Highlights
Safaricom has confirmed that its Fuliza service is currently experiencing a technical issue, preventing users from repaying their loans. Customers across Kenya have reported that automatic deductions are not occurring, prompting a flood of online complaints.
- The issue began earlier today, September 30, 2025, and affects Fuliza loan repayments.
- Safaricom Care acknowledged the "technical issue with Fuliza Service" on Twitter.
- The company's team is actively working to resolve the problem, but a timeline for the fix has not been provided.
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Tech in Kenya: IEBC Iris Scans, Ksh 6.1B for EV Chargers, TECNO Store Launch, and Fuliza Service Fix - September 2025
Kenya's Independent Electoral and Boundaries Commission (IEBC) is introducing iris recognition technology for the first time in its voter registration process ahead of the 2027 General Elections. In infrastructure, the country plans to invest Ksh 6.12 billion ($47.26 million) to deploy 10,000 electric vehicle (EV) charging stations to address the current shortage. On the commercial front, TECNO has launched its official online store, ke-store.tecno.com, in Kenya, offering a direct platform for purchasing devices on a click-and-collect basis for now. Meanwhile, Safaricom confirmed its Fuliza service is experiencing a technical issue preventing users from repaying loans and has stated that a fix is underway.
