Safaricom has confirmed that its Fuliza service is currently experiencing a technical issue, preventing users from repaying their loans. Customers across Kenya have reported that automatic deductions are not occurring, prompting a flood of online complaints.

• The issue began earlier today, September 30, 2025, and affects Fuliza loan repayments.
• Safaricom Care acknowledged the "technical issue with Fuliza Service" on Twitter.
• The company's team is actively working to resolve the problem, but a timeline for the fix has not been provided.

TECNO has launched its official online store, **ke-store.tecno.com**, in Kenya, offering a direct platform for purchasing their devices. While currently operating on a click-and-collect model, TECNO promises doorstep delivery soon.

• The platform allows customers to browse and purchase phones, laptops, and accessories directly from TECNO.
• Currently, the service utilizes a click-and-collect system, requiring customers to pick up orders at a designated TECNO shop. Doorstep delivery is stated to be "coming soon."
• Payment is handled upon pickup, with M-Pesa, Airtel Money, card, or bank payments not yet supported online.
• TECNO has partnered with Mogo and OnFon Mobile to offer device financing with deposit options of 20% or 27% and flexible repayment terms over 6, 9, or 12 months.
• The website currently features some sections partially in Chinese and lacks diverse online payment options.

The Independent Electoral and Boundaries Commission (IEBC) of Kenya is introducing iris recognition technology for the first time in its voter registration process ahead of the 2027 General Elections. This high-tech approach aims to enhance election credibility but also raises privacy concerns.

• The IEBC is targeting 6.3 million new voters in a nationwide Continuous Voter Registration drive.
• The new process involves scanning national IDs, capturing fingerprints, a passport photo, and now iris scans.
• Civil rights groups express concern over the storage and protection of sensitive iris data, which is considered highly personal and irreversible.
• Turnout was low on the first day, indicating public mistrust and hesitation regarding the new technology.

Kenya plans to invest Ksh 6.12 billion ($47.26 million) to deploy 10,000 electric vehicle (EV) charging stations across the nation. This significant infrastructure rollout aims to address the current shortage of charging facilities and boost EV adoption.

• The project will be rolled out in three phases, with the initial phase costing $9.16 million (Ksh 1.18 billion) and targeting 17 towns along the Mombasa–Busia highway corridor.
• The plan is detailed in the National Energy Compact 2025–2030 from the Ministry of Energy and Petroleum and will be funded entirely by the government, with the document submitted to the African Development Bank (AfDB).
• As of December 2024, Kenya had 5,294 registered EVs, a 41 percent increase from the previous year, highlighting the growing need for charging infrastructure.